Jeff was born in Texas, grew up in New Mexico and moved to Arizona in 1995. After high school he joined the Navy and flew over 2000 hours in the duties of a flight engineer in a P-3 Orion attached to VP-26 out of Brunswick Maine. He is a Veteran of Desert Storm and has stepped foot in every country that borders the Mediterranean Sea except Libya as well as many other countries. Jeff has over 27 years experience performing IT Support Services in the hospitality, production and financial services arenas. He has been with GM Financial Services (formerly AmeriCredit) since 1998, over 20 years. He founded Alpha Omega Technical Services in 2003 with the desire to help small business owners become as successful with an IT support along them as a partner, interested in each businesses specific needs. He has performed helpdesk, MIS services and desktop support service and currently leads a team of desktop support service technicians at the GMF Chandler Operations Center, as well as Alpha Omega support technicians. Aside leading the local desktop teams, his team is an IT everything catch-all from facilities related, to supporting all the segment of the 1400Sq Ft data center to telecom, LAN/WAN, Server and dialer support functions. He has certifications in the MSP’s in WIN NT/95/2000/Networking/Server tracks, Novell CNA, HP and Dell self-support certifications. He has also earned the certification for the HDI Desktop Support Manager, Support Director as well as earning the “Team Certified – Pinnacle of Excellence award” for having his support teams 100% HDI certified. He also sits on the Arizona board as President for HDI serving the Arizona IT support industry.
Donna has been an instrumental part of Alpha Omega Technical Services by supporting the front office and performing customer services functions helping the organization to become more successful with her time and effort.